Can I trust you?

Yes. We have been around since 2003 with millions of customers. We are rated Excellent on Trustpilot and are a Google verified shop. Our customers always come first its the reason we've been around longer than most of our competitors.

How much does it cost?

Select your make model and service from our instant quote page. The price quoted will be the price you pay. This includes prepaid label to send your device to us, the parts, labour and us returning the device. All our deliveries are insured upto £500.

How long does it take to repair my device?

Our service centre operates 5 days a week Monday to Friday. Historically we repair most devices within 24hrs of receipt.

Do I need to pay more than the price I have been quoted.?

No the price includes delivery and VAT. However our technicians may contact you if they notice any other faults that may need fixing at additional charges but you are under no obligation to accept these

Can I hand my device into your Peterborough store?

Yes if we list your model of phone and repair service you can hand your device in. Just complete the checkout process and you will be given full instructions.

What parts will you use.?

All our parts are top quality replacements to the exact specification of your phone.

How do I prepare my device?

Instructions will be provided at checkout. However it mainly consists of two parts 1) Remove passwords and/or pins. If you do not then our technician may request these. 2) Package your device securely. Our insurance policy specifies that goods must have adequately packaged. We recommend the device be cushioned then placed in a sturdy cardboard box.

I am not from the UK can you fix my device?

Yes certainly. You can select this option at checkout. There is a charge of £19.90 on top of the repair charge this is mainly for the device to be shipped back out.

Not sure what is wrong with my phone - Can you help?

Yes. On our homepage use the ‘Free Diagnosis and Repair’ Form. Our technicians will check your device and quote you. If you decline then we will send your device back free of charge.

Is there a Guarantee?

Most of our repairs come with a 12 Month guarantee apart from Water Damage and Wifi repairs

I have water damaged my device can you help?

Yes we will use special techniques to try to remove any water damage. We advise that once your phone has suffered any liquid contamination that you refrain from charging the phone. We have a good success rate in fixing water damaged phones. However unfortunately water damaged devices do not come with the ‘no fix no fee’ and any guarantee.

Will my data be lost if you repair my device?

Normally no. However there are times some repairs will mean that data may be wiped or your device may be reset. Alway backup your device as we cannot be held responsible for any lost data.